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As the Program Manager of Workforce Language Services, Luciana plays an integral role in language and culture training, curriculum development and cross-cultural consulting. A certified Cultural Detective trainer and active member of the Chicagoland Chapter of the American Society for Training and Development, she has facilitated language and culture training for the Chicagoland Construction Safety Council, Associated General Contractors of Wisconsin, the Industrial Council of Nearwest Chicago, the Greater Northwest Chicago Development Corporation and more. She can be contacted at [email protected] or (773) 292-5500.
I recently spoke with an interpreter who had just completed an investigation. A local restoration company caught fire the night before and burned to the ground. The cause of the fire became clear after several interviews with the staff.