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Dr. Jacob Avila is an associate professor of construction management in the School of Concrete and Construction Management at Middle Tennessee State University. He is a scholar-practitioner and is committed to enhancing the work of restoration industry professionals through applied research. The underlying goal in his work is to help restoration firms build capacity by systematically advancing the understanding of industry dynamics, improving the design and application of best practices, and strengthening connections between scholarly and professional activities. He holds a number of restoration industry designations; a B.A. in industrial/organizational psychology from Pepperdine University; an M.B.A. in general management from California Baptist University; and a doctorate in policy, planning, and development from the University of Southern California.
This is the second article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry.
Since the 1990s, experts have been declaring burnout levels are reaching epidemic proportions among North American workers (Maslach & Leiter, 1997). Since that time, most people would probably agree that work related stressors have only intensified with the proliferation of metrics, technology, and the need to be “on” all the time.
An important component of governance and also an excellent practice is to hold family business meetings. It is easy for families to be consumed by the day-to-day challenges of running the business, which often includes meetings that deal with the granular details of the business.
“A healthy business family is not tied up in knots with tension; the individuals have trust in each other and the future and are able to make use of each other’s abilities and knowledge”
Since the 1980’s, scholars and practitioners have made significant strides in their efforts to advance our understanding of family businesses through scientific research, consulting, professional literature, and popular books.
