It’s hard for some businesses to imagine living in today’s digital age. Many businesses still collect information on paper or through multiple software solutions, but the manual process of transferring information from one place to another severely limits a company’s ability to act—much less drive efficiency, performance, and profit.

From day one, contractors used pen and paper to capture everything into manila folders; the rest was kept in memory and travelled through word of mouth. This hindered their ability to locate information and react to critical issues quickly.