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Trevor Flannigan is the chief operations officer at HomeServiceChats. The Kansas City-based professional digital chat services company was founded in 2017 and already has 70 chat specialists engaging thousands of home services customers each day. He can be reached at [email protected].
Because no one can predict when water or fire damage will occur or when mold is noticed, having a live website chat service can capture all potential customers 24 hours a day and significantly increase lead acquisition and customer retention.