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American Policyholder Association Board Advisor Jack Hanks is CEO of VPA Public Claims Adjusting. His 30 years in business have spanned all sides of the claims and restoration industries. More information on the APA can be found at www.apassociation.org.
By being proactive and educating property owners about the risks of dishonest engineering and insurer fraud, you can help defend your clients from unethical claims professionals, Jack Hanks and Doug Quinn write. This will help ensure fair insurance markets where policyholders suffering a loss have the best chance for an honest claim and a smoother process of rebuilding their property. When this happens, the consumer, the restoration professional and the insurer win.