Jeff Jones and Darren Hudema share secrets to forensic restoration training success based on PuroClean’s inaugural Microbial Warriors course.

Don’t hesitate to spend time learning and improving your staff and yourself. The time spent training will pay dividends later in the form of faster job completion, little-to-no damage to items in your care and, of course, happy and well-cared-for customers in their time of need.

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.

When it comes to fire restoration, most companies think the big money is in the reconstruction side of the loss. However, the contents part of the claim has two to three times the net profit margins and can be completed in a fraction of the time. So why is this part of the industry so underserved?