The Cleaning Industry Research Institute (CIRI) was founded to communicate science-based technical information and peer-reviewed research findings about cleaning and restoration of the indoor environment. 

COVID-19 has put the cleaning, restoration, and insurance businesses on a wild ride. As you’ve heard me say time and time again, the vast majority of restorers are not adequately insured today for biohazards in general; coronavirus just made things worse.

It’s a tale as old as time. A customer’s home has suffered a disaster that needs immediate attention. Your team arrives quickly and diligently works to make the home good as new. The customer is ecstatic with the work . . . until the invoice arrives. 

My hat is off to the brave men and women on front lines battling the dreaded coronavirus during this global crisis.