I cringed when I heard my client say “we are not following the S520” as he was complaining about being mistreated by a claims adjuster on a job.

Anything having to do with production qualifies for education. Whether it’s estimating or working in the field, education is available.

After reading the title, you might be wondering what all this has to do with health and safety? Well, we want to avoid all three of these things, or at least put them out of our minds for now.

You might not think the insurance restoration contractor has much in common with Best Buy, you know, the giant chain that sells electronics, appliances and digital devices. But I see some disturbing similarities.