What is thermal tracking? What causes it? Is it a sudden occurrence? Is it a mechanical failure? Is it a maintenance issue? Can burning candles cause it? Will your insurance cover damage caused by thermal tracking? Annissa discusses all this and more in this weeks Ask Annissa!

Odor removal is one of the more subjective parts of restoration and remediation work. What one person smells, another may not. What is offensive-smelling to one person, may smell sweet as roses to someone else (anyone want to talk about the smell of diesel fumes?!). 

 Contrary to what many may believe, there is more than one type of fire — and the type of fire that occurred will dictate the appropriate cleaning method.  

The early morning hours of April 24, 2013 started as they normally do at the Cabela’s store in Dundee, MI, as night employees restocked shelves and carried out other duties in the closed 225,000 square foot facility.