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Fire chasing in the restoration industry is a very hot topic, pun not totally intended. Chasing fires presents ethical issues, among other things. In this week’s video, Annissa has tips for how to get literally buried in fire damage restoration work without going on a single chase.
There are three things you need to work into every client experience, to wow them every time - and have them sing your praises on your customer testimonials.
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
Cleaning windows affected by fire damage can be very time consuming. If you are lucky enough to get a job where the windows actually lift out or fold in for cleaning, then you’ve got it easier than most of us.