As Billy Short reflects on some of the more challenging jobs he has encountered this past year, all those stats we typically see — budgets, scopes, figures, totals, yields and percentages — aren’t the real indicators of what makes a job hard, he says. Ultimately, the hard jobs are the ones you are not prepared for.

We asked restoration industry professionals to answer one question: What was your toughest job and why? 

The story behind Sean Scott’s decision to author the book The Red Guide to Recovery, and five tips on how restorers can give back or help their community, even if there isn’t a job in it for them.

In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.

Pennsylvania, New Jersey, New York, Connecticut and Massachusetts sustained approximately 90% of the losses.

When we think of catastrophic losses like hurricanes, tornadoes, and floods, wildfires, and so on, we picture roofs needing to be replaced, windows blown out, and entire houses that are flooded.