If you do contents restoration, choose to educate yourself and your team and do it well.

Simply looking a bit outside of our industry you may find a wealth of resources that could benefit our restoration companies in many ways.

Independence is a powerful feeling and can be a part of a healthy culture that fosters growth, development, and loyalty.

A job description does not need to be a detailed list of specific functions, but more a simple objective-based description with some qualifications that effectively communicate a role.

Restoration professionals by our very nature are problem solvers; however, we can soar to a new level if we become root cause problem solvers. 

If you're going to do program work, do it right. Perspectives from a restorer and a TPA account manager.

There is skill involved in adding and evolving your restoration toolbox and you should select, employ, and understand your tools and equipment deliberately.

It starts at the top. The leader must be willing to accept responsibility of the organization, department, team, etc.

Happy, appreciated employees drive you toward success ... but underappreciated or disgruntled employees can unravel that success quickly.