2020 has certainly proven to be an eventful year. Aside from a global health pandemic, national economic shutdown, social unrest, and a heated presidential election, the events of this year have wreaked havoc on the emotional well-being of almost every American. We saw Main Street shut down in the blink of an eye. Professional, collegiate, and local sports totally disrupted in almost every way imaginable. And educational institutions completely reengineered in a matter of months. In retrospect, 2020 has been as close to a cataclysmic event for modern day society as we may get. Or hopefully get, as it’s not over yet!

Despite an economic shutdown, a stock market crash, record unemployment, and a virus that seems to have dominated the headlines of every media outlet on the planet, business continues. In the restoration and damage repair industry, not only is it continuing, a case can be made that it is flourishing for companies that were even moderately well-positioned and properly managed.