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Home » Contents Corner: Why the Pack-Out is Critical to Building Customer Relationships
I will never forget my first fire job. It was a small kitchen fire with very little structural damage but it filled a 1,800-square-foot house that was packed full of contents with black smoke. So the packing and inventory was quite a chore.
Back then we didn’t have software and cool 3D cameras to use; we literally had a laptop, Microsoft Word, a digital camera (this was before smartphones) and a voice recorder to log non-salvage which we would transcribe later for the homeowner and adjuster.