Martin Luther King, Jr. once said, “Everybody can be great, because everybody can serve. You don’t have to have a college degree to serve. 

Over the last few years, my passion for email etiquette seems to have ramped up a notch, or five. 

Last year, Paul Davis of Greater St. Paul and Minneapolis worked on a major fire damage restoration project for a senior living (age 55+) condominium association community. In addition to the regular challenges of a large loss fire job – from mitigation through reconstruction - the project presented additional difficulties posed by COVID-19, as the residents were considered high risk.

In my heart, I am a storyteller. Real joy, for me, comes from sharing about others – their stories, successes, lessons learned, and everything in between. One of my very favorite parts of being editor of R&R over the last six years has been meeting contractors – some big, some small, some offering niche services, others being full-service contractors. 

In just the last few weeks, I have witnessed some very creative marketing and employee appreciation ideas from restoration companies across the country, and wanted to share a few.