So how can it be that claims adjusters who insist on hiring IICRC Certified firms are not aware of the risks they assume by not following the IICRC S500 standards and guidelines?

As I sat at lunch with a restoration contractor, the familiar story unfolded: “I did the Cat 3 water loss according to the IICRC S500 and the adjuster only wants to pay me for a Cat 2 loss.

Most restoration contractors have glaring coverage gaps in their liability insurance resulting from professional exclusions.

Looking for a new source of revenue in your restoration business? Consider going into the self-performed roofing business.

We have been answering a lot of questions about bailees insurance lately.

A Grand Canyon white water rafting guide will tell you, “You are primarily responsible for your own survival.” And if you own a company, you are the person that must be primarily responsible for the survival of your business.

I cringed when I heard my client say “we are not following the S520” as he was complaining about being mistreated by a claims adjuster on a job.