Have you ever wondered why people get upset with you on a job that you are doing for them?  Do you wonder if they think that their job is the only one you have to do? Do you wonder if they really care what you are doing to advance their job completion when you are not on their jobsite? Do you think that they would feel differently if they knew what was going on with their job?

A lot of companies feel like they are the best in their industry. They base that belief on their own opinion and not on fact...

It continues to amaze me every time I hear an owner complaining about software they purchased that did not work out for them.

In every industry, there are business owners who are hands-on, deeply involved in the day-to-day operations and will be so until the day they die, no matter how successful they become.

Restoration businesses come in all shapes and sizes. Market, specialization, competition; there are many variables that play into the overall business structure.

Most of us have been exposed to the Golden Rule: Do unto others as you would have others do unto you.