The success of your water damage restoration business is dependent on the quality of work your production staff puts out and the feeling the water damage victim is left with after the fact.

“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”

“We as an industry only know how to check these moisture content levels and have no insight into controlling or evaluating the primary metrics that are determining the length of time it takes to get these materials back to acceptable levels,” Chuck Dewald III writes. “Our industry is drying completely backward!”

Kowalski Construction faced an extraordinary task in one of its recent projects. After a large fire ravaged one of Arizona’s largest malls, one-third of the shopping center was affected with heavy smoke and water damage. As one of the area’s only construction companies qualified to handle a job of this magnitude, they were asked to perform restoration services, but with a twist. Managers wanted to keep the mall open for business.

Drying a structure is not a one-step process. In fact it is a multiple-step process that requires an understanding of how to manage the environment within the building, the moisture in the structural materials and contents. The intent of the article is to provide an understanding of what structural drying is, and provide an educated and informed conclusion related to the restorability of environment, materials and contents.

What is structural drying? Simply put, it is the removal of excessive, trapped moisture from building materials (both structural and non-structural) in an efficient amount of time. “Drying down” a structure can be an art, and there is a balance to find in every building and structure.

When does a truckmount not require a truck? HydraMaster is proud to introduce the newest addition to its complete line of truckmounts- the TMTG4000™ Truckmount to Go™ Mobile Cleaning and Restoration Plant.

Nine case studies and more than 1,000 votes! Thank you to everyone who made the 2016 Case Study Contest such a raving success!

At the beginning of any restoration job, there is generally a feeling of hope, trust and good will that the job will be done correctly and the disaster will be erased.