R&R is honored to formally celebrate women making strides within their organizations and restoration overall for the seventh consecutive year. This year, 46 impressive women were nominated and one remarkable individual rose to the top.

In this special Ask the Expert episode, Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba serving Chicago and the surrounding suburbs, shares her story and insights. She is the winner of R&R’s seventh annual Women in Restoration Award and rose to the top of an impressive list of 46 nominees.

What are the most important restoration tools and advancements for CAT, cleaning and disinfection, contents, fire and smoke, forensic, mold, and water damage work? We asked 14 industry experts to weigh in.

Restorers can use the HOVER app on their mobile device to take a set of photos of a loss site and have them transformed into an interactive 3D model. The new integration allows HOVER 3D models to automatically import into Xactimate and XactAnalysis.

Chuck Boutall, director of training with Restoration Technical Institute, shares four tools every restoration contractor should have in their toolbox – you guessed it – something old, new, borrowed and blue!

The approach often taken by contractors is the simple and quick method to set up containment. In reality, the design and construction of containment often takes far longer than the actual remediation. Containment is one of the highest liabilities that impacts the contractor, as well as the client, and should be given priority.