It is with great pleasure that we introduce to our readers the new Editor-In-Chief of Restoration & Remediation, Ted Craig.

R&R is officially accepting nominations for the 2022 Ladder Award through May 30.

On its surface, restoration doesn’t seem synonymous with “soft.” It’s a hard industry that operates in physically and emotionally tough working environments. Restoring a property to pre-loss condition requires a particular set of hard (job-specific) skills and tools. But there is a soft side that, I’d like to argue, carries more weight.