In R&R, we often have articles about industry trends. Typically, these trends are broad – like working with TPAs, catastrophe restoration, and hiring problems. However, there are other topics being talked about just as regularly among contractors – especially online.

Life in 2018 is complicated. Headlines are ravaged by shootings, sexual harassment cases (which we will talk about later in this issue), politics, what’s good for us, what’s bad for us, and on and on.

Odor removal in general can be one of the trickier elements to any restoration project. When it comes to large loss, removing the smoke odor (for example) from a warehouse the size of Ikea is no easy feat. It takes a knowledgeable restoration company and the right equipment to get the job done the right way, so there is no residual odor – and the odor doesn’t return later.

A few weeks ago, Annissa did a video column covering the “O & P Debate” – that is, the overhead and profit debate.

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Odor removal is arguably one of the trickiest elements of the restoration process. Most damage is visible to the eye, and when it’s properly remediated, there is no argument the job is done.

It’s interesting how many topics related to restoration work come back to the necessity of understanding our clients. When you have a hoarding job, for example, it’s key to gain that person’s trust as quickly as possible.

In case you haven’t noticed, Millennials and younger generations are all about side hustles. Not sure what that phrase means?

Picture this. The area of California that was scorched from this fall’s massive wildfires is three times the size of Washington D.C. In just one 12 hour period, the fires devastated 20,000 acres of land … and at one point was advancing at the rate of a football field every three seconds.

Have you ever had someone take a chance by hiring you? How did it turn out? How did it feel when you succeeded and excelled in that role?