The ability to deliver and receive feedback in a constructive manner is an essential tool to help any business, and individual, prosper.

Job planning and scheduling are critical to business success in restoration. Lisa Lavender shares how they impact operations, and ultimately the bottom line, for better or worse. She shares tips on how to elevate your existing planning and scheduling system, or create a new one that boosts efficiency.

Lisa Lavender's passion for “checking your work,” on an individual and company level, comes from the consequences she has observed when this discipline is lacking. Here, she offers ideas for creating a culture of minimal errors. 

The motivation paradigm is described as the reasons we do the things we do in the manner we do them. Over the years, I have taken the position that money does not motivate, nor is it necessarily an effective tool that creates desired outcomes. Appreciation ranks higher than money, believe it or not, when it comes to motivation, Lisa Lavender writes.

Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.