Timothy E. Hull, CR, is the general manager for Violand Management Associates (VMA), a highly respected consulting company in the restoration and cleaning industries. As the company's former director of operations and a business development advisor, Hull understands the complexities involved in scaling and growing a small business. He is a leading expert in operational systems, policies and procedures, as well as restoration project management training, with almost 20 years of experience in the restoration industry. Through Violand, Hull works with companies to develop their people and their profits by providing leading edge coaching and training. To reach him, visit Violand.com or call (800) 360-3513.