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James (Lee) Senter is a technical specialist for Dry-It Corp, which is a disaster restoration company in Richmond Hill, Ontario. He is also the owner of Fresh and Clean, a specialized cleaning company in Toronto. Senter is the chairperson of the Institute for Inspection Cleaning and Restoration Certification (IICRC) Safety and Health Field Guides, president of the Canadian Flooring Cleaning & Restoration Association (CFCRA) and the past IICRC vice chair of standards.
Best practices for the removal of bed bugs from a building are usually a combination of identification techniques, removal by vacuuming, vapor steaming or other application of high heat, and an application of pesticide. A final step of removal of pesticide residues by cleaning may be required.