If you own or run a business right now you know from experience: there is a worker shortage. Finding and retaining quality employees may be harder now than ever before. The cost of hourly pay has risen out of necessity to entice people into the workforce, and the restoration space has followed suit. In a Washington Post story, business owners have looked at raising the hourly wages for new hires in an effort to attract applicants, and it worked. However, it hasn’t erased the other labor issues that have been plaguing these businesses prior to the global economic crisis or the onset of the worker shortage, such as the quality of work delivered or increasing labor costs. (Rosenberg, 2021) Despite raising hourly wages, you may have workers who go through the motions and have a lack of care on the job.

Employers are so concerned with having manpower to keep the business running right now that quality may be overlooked. This is a huge problem for a service industry job such as water damage restoration.